Cryptoway may apply different levels of review to different users, merchants, partners, operations and platform functions. Risk assessment may consider business type, countries of registration and operation, customer categories, transaction volume and frequency, currencies and networks, address exposure to high-risk activity, account behaviour and the quality of documents provided.
Before onboarding or during service, Cryptoway may request company details, ownership structure, directors, representatives, beneficial owners, identity documents, website, product, services, payment scenario, licences, permits, customer countries, source of funds and expected transaction volume.
If information is not provided, is inaccurate, incomplete or insufficient to complete risk assessment, Cryptoway may refuse onboarding, restrict functions or terminate service.
KYT means Know Your Transaction: understanding and assessing the risk of a cryptocurrency transaction, address or chain of activity. Cryptoway may analyse public blockchain addresses, transaction hashes, inbound and outbound address links, amount, currency, network, transaction frequency, mismatch with the stated business profile and anomalous account behaviour.
Where risk is increased, Cryptoway may request explanations, documents, source-of-funds information, payment purpose details or other materials needed to make a decision.
Cryptoway does not permit use of the platform by persons, organisations, addresses, businesses or operations where such use violates applicable sanctions, prohibitions, restrictions or requirements of competent authorities.
If an operation, user, address, country or business scenario creates unacceptable risk, Cryptoway may refuse service, suspend processing, request additional information or take other measures under this Policy and the Terms of Service.
Cryptoway may not be used for money laundering, terrorist financing, sanctions evasion, regulatory evasion, fraud, phishing, scams, extortion, ransomware, sale of stolen data, malware, illegal content, darknet markets, illegal mixers, illegal gambling, betting, casino or other regulated activity without required permissions.
Some business categories may require enhanced review, additional documents, individual approval or refusal to onboard.
If elevated risk, suspicious activity, incomplete information or a possible breach is identified, Cryptoway may request additional documents, temporarily restrict the account, API, invoices or functions, refuse a specific operation, suspend onboarding, terminate service, retain materials for internal audit or share information with competent authorities where required or permitted by applicable law.
The merchant must use Cryptoway only for lawful activity, provide accurate and current information, comply with applicable law in the countries where it is registered, operates and serves customers, hold required licences and permits, review its customers and operations as applicable to its business, avoid accepting payments for prohibited goods, services or schemes, and respond to Cryptoway requests in time.
Cryptoway does not replace the merchant’s own legal, tax, AML, KYC/KYB or industry-specific review.
Cryptoway may cooperate with competent authorities, regulators, law enforcement and courts where a lawful and applicable request exists. To the extent permitted by applicable law, we may provide information about an account, merchant, transaction, address, documents, logs or other activity.
Cryptoway may retain documents, logs, review results, transaction data, communications and internal decisions as long as necessary for AML/KYT, compliance, tax and legal records, dispute resolution, audit and applicable law.